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Employee engagement

How committed people are to the work. Measurable, and it moves other numbers.

Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.

What it means

Engagement describes the discretionary effort and commitment employees give beyond the minimum.

Why it matters

It correlates with productivity, retention, customer satisfaction and absence. It is also frequently measured and then not acted on, which makes it worse.

What it looks like in practice

A short regular survey beats a long annual one, and acting visibly on two things beats a report on twenty.\n\nThe strongest drivers are usually the immediate manager, clarity of expectations, and feeling heard.

What to watch out for

Surveying and then doing nothing. It is the single most reliable way to reduce engagement.

Where to get proper advice

https://www.acas.org.uk/

Where to read more

Last reviewed 2026-08-28 by Fiducia Together · Next review due 2027-08-28

Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.

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