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Delegation

Handing work to somebody else properly. The constraint on most owner-managed businesses.

Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.

What it means

Delegation transfers responsibility for a task or an outcome, with the authority and information to do it.

Why it matters

An owner who cannot delegate is a permanent ceiling on the business, and is also the largest key person risk it carries.

What it looks like in practice

Delegate outcomes rather than tasks where you can, and be explicit about the decision rights: decide and act, decide and tell me, or ask me first.\n\nDocumented process — see SOPs — is what makes delegation possible rather than a leap of faith.

What to watch out for

Delegating and then re-doing it. It costs more than doing it yourself and it guarantees you will always have to.

Where to get proper advice

Your own diary, honestly reviewed. Anything you do that somebody cheaper could do is a delegation candidate.

Where to read more

Last reviewed 2026-08-28 by Fiducia Together · Next review due 2027-08-28

Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.

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