Ask us anything. We answer it ourselves.
There is no sales team and no ticket queue. Tell us who you support, what is going wrong at the moment and what you have tried, and one of the three of us will reply within one working day with a straight answer, including "we are not the right fit" when we are not.
If you would rather look first, the demo needs no form and the free trial needs no card.
- customercare@fiduciatogether.uk
- Jointly based in North East and North West England. Remote business.
Or skip the message entirely
Have a look round the demo, start a free trial with your own service in it, or ask us the awkward question first. Whichever you pick, the people who answer are the people who built it.
Start a free 14-day trial
Your own organisation, every area switched on, no card and nothing to install. Add your team, your people and your records. If it is not for you, it just stops.
Open the live demo
The real suite with a fictional service already inside it. A throwaway login, no form, and everything you touch is wiped when you leave.
Ask us something
Tell us who you support and what is going wrong at the moment. We will say honestly whether we solve it, and if we do not, who does.
Questions people ask us
What does it cost?
A monthly price for the areas you switch on plus a small amount per person who signs in, on one Direct Debit with no setup fee and no minimum term. Fiducia Talk is free. Ask and we will give you the number for your situation the same day.
Will it meet my needs?
The trial is the honest answer: fourteen days, every area, your own people and records in it, no card. If it fits, you keep the areas you use.
Will my school, my care team and the others involved use it?
That is what it is for. Each of them gets their own door onto the same record, and what they see is decided by what they are entitled to see. Schools, colleges, care teams and families use it today.
Is it easy to use?
It was built for eye gaze, switches, big keys and every kind of mind, and a carer records a visit on a phone in about the time it takes to think the sentence.
What happens to my information?
It is held on a private UK server, encrypted at rest and in transit, and can only be seen by the people you have given permission to. Consent is held per category, and where the person can decide for themselves, they decide.
Can it be used without the internet?
Fiducia Talk works with no internet once it has loaded. The rest needs a connection, which is what keeps your record safe, backed up and in step across every device.
How is it updated?
Automatically. There is nothing to download or install. Improvements simply appear the next time you sign in.
Am I tied to a contract?
No. It is a monthly Direct Debit with no minimum term, covered by the Direct Debit Guarantee. Change the areas you pay for whenever your service changes.
How do I change or cancel?
Email customercare@fiduciatogether.uk or use the contact form and we do it the same day.