Accessibility
Fiducia Together logoFiducia Together

Our Publications

Welcome to our publications. Here you'll find the latest thinking on education, care and technology. We cover news, research and ideas that matter to the sector.

The technology was never the problem

Why care software keeps failing the people it promised to help, and what twenty years of evidence says about doing it properly.

If you work in care or education, someone has probably sold you software that made your life worse. A system that turned a five-minute handover note into a twenty-minute form. A platform your team quietly stopped using within a year. A licence you're still paying for out of habit rather than belief.

You're not unlucky. You're normal. And the evidence on this is brutal.

Nobody loosened the bandage

Two people told their care service exactly what was wrong. Both were overruled on grounds of time. Here's what the evidence says happens next.

Someone we know went in for a routine planned procedure and came home the same day with a compression bandage on. They said it was too tight. They said it more than once. Nobody came.

In the end they took it off themselves, at home, in the sort of pain that teaches you not to trust your own body. Three years before that, this same person had chased an intruder out of the small business they ran before anyone younger reached the door. They're now unsteady on their feet and frightened of falling.

Accessibility toolkit

Done

Profiles


Text

Text size100%
Off
100%

Colour & contrast


Reading & focus

Saved to this browser for 6 months. Signed in to a Fiducia app? Set it up there instead and it follows you onto any device.

Cookies on this site

We use one cookie to remember your reading and accessibility settings, and one to remember this choice. Neither is used to track you. This site sets no advertising or analytics cookies of its own, and visits are counted on our own server, so nothing follows you off this page. Read our privacy policy.