Fiducia TogetherCustomer service
How you handle people after they have bought. Cheaper than acquisition and usually thinner.
Business A to Z
Every trade has words it uses without explaining. In business the cost of not knowing one is real: some of them are ordinary jargon and some of them are a decision that can take a house.
Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.
Studying business? We write GCSE revision songs, and there is one for business studies. Listen to the revision playlist.
500 terms, showing 131–140 (page 14 of 50).
C
Customs duty and tariffs
Tax on goods crossing a border, set by what the goods are and where they came from.
Cyber Essentials
A UK government-backed certification covering five basic security controls. Often required to bid for public sector work.
Cyber insurance
Insurance for cyber incidents. Read what it actually covers.
D
Data analytics
Using your own data to answer questions about the business.
Data breach
Personal data lost, stolen or exposed. Seventy-two hours to report.
Data controller and processor
Also called Controller, Processor, DPA, Data processing agreement
Who decides what happens to personal data, and who merely acts on instructions. The distinction sets the liability.
Data governance
Knowing what data you hold, where it is, and who is responsible for it.
Data processing agreement
The contract required whenever someone processes personal data for you.
DBS check
Also called Disclosure and Barring Service, Criminal record check
A criminal records check, at one of several levels, available only where the role legally qualifies.
Something missing?
If there is a word you have been nodding along to, tell us and we will write it up. This library exists because of the questions people were too polite to ask.
Ask us to add a term