Fiducia TogetherQuality management
Systematically making sure the output is right, and proving it.
Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.
What it means
Quality management covers standards, inspection, corrective action and continuous improvement. ISO 9001 is the international standard for a quality management system.
Why it matters
Certification is a contractual requirement for many public sector and larger private buyers, and the discipline itself reduces rework, which is pure lost margin.
What it looks like in practice
A system needs documented processes, records, internal audit, management review and a corrective action process. Certification is audited annually by an accredited body.
What to watch out for
Certifying a system nobody follows. Auditors look for evidence of use, and a system maintained only for the audit is both a cost and a risk.
Where to get proper advice
UKAS-accredited certification bodies, and a consultant if you want help preparing. The standard itself is purchasable from BSI.
Where to read more
Last reviewed 2026-08-28 by Fiducia Together · Next review due 2027-08-28
Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.