Product liability
Liability for harm caused by a product you sold, made or imported.
Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.
What it means
Product liability arises under the Consumer Protection Act 1987 and in negligence and contract. It is strict — a claimant need not prove fault, only that the product was defective and caused damage.
Why it matters
Importers and own-branders take on producer liability. Putting your name on a product made elsewhere makes you the producer in law.
What it looks like in practice
Product safety obligations include conformity assessment, UKCA or CE marking where applicable, technical documentation and traceability.\n\nA product recall plan is a practical necessity and is a condition of some policies.
What to watch out for
Assuming the manufacturer carries it. If they are outside the UK, the importer is the one a claimant can reach.
Where to get proper advice
A broker for cover, and Trading Standards' Business Companion for the safety obligations, which is free.
Where to read more
Last reviewed 2026-08-28 by Fiducia Together · Next review due 2027-08-28
Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.
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