Direct payments and personal assistants
Employing someone to support your child, and what that makes you.
Please note: This page explains a word or a process in education. It is general information about the system, the law and the guidance in England — not advice about your child, your school or your exam. If a decision is going against you, get advice from one of the free services we link to before you agree to anything or miss a deadline. If you are revising, check your own exam board's specification: boards word things differently and yours is the one that marks you.
What it is
Where a direct payment is used to employ a personal assistant, the family becomes an employer with the legal duties that carries.
Where it applies
Families using direct payments from education, health or social care budgets.
How it works
Employer duties include a contract, PAYE, National Insurance, pension auto-enrolment, holiday pay, insurance and safe recruitment including a DBS check where the role is eligible.
Most councils fund a payroll service and some fund employer's liability insurance. Many families are not told this.
What you can ask for
Ask what support the council funds for the employer role — payroll, insurance, contracts, recruitment. It usually exists.
Ask what happens to the money if the assistant is off sick or leaves.
Consider a managed account or a provider instead if the employer duties are more than you want. That is a legitimate choice and it is rarely offered.
Where to get help
Your council's direct payments team. Disability Rights UK and Contact publish guides for families employing PAs.
Where to read more
Last reviewed 2026-08-28 by Fiducia Together · Next review due 2027-08-28
Please note: This page explains a word or a process in education. It is general information about the system, the law and the guidance in England — not advice about your child, your school or your exam. If a decision is going against you, get advice from one of the free services we link to before you agree to anything or miss a deadline. If you are revising, check your own exam board's specification: boards word things differently and yours is the one that marks you.
Fiducia Together