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Payback period

How long until an investment has paid for itself.

Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.

What it means

Payback period is the time taken for the cash returns from an investment to equal its cost.

Why it matters

For a cash-constrained business it is often more relevant than ROI: a 40% return over seven years is no use if you run out of money in year two.

What it looks like in practice

For customer acquisition, CAC payback is the months of gross margin needed to recover the acquisition cost. Under twelve months is comfortable for most businesses.

What to watch out for

Payback ignores everything after the payback point, so it undervalues long-lived investments. Use it alongside ROI, not instead.

Where to get proper advice

Your accountant, who can produce most of these from data they already hold.

Where to read more

Last reviewed 2026-08-28 by Fiducia Together · Next review due 2027-08-28

Please note: This page explains what a term means. It is general information, not legal, financial, tax or investment advice, and it does not know anything about your business. Before you sign, file or commit to anything, check it with an accountant, a solicitor, or the official guidance we link to.

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